Last updated on: 11-09-2024 07:30:56
Introduction
At Systum Technology, we strive to deliver digital products and services
with efficiency and transparency. Our Shipping & Delivery Policy
outlines the terms under which we manage the delivery of our app, web,
and software development solutions.
Delivery of Digital Products
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Instant Access: For digital products like app
licenses or web-based services, delivery will occur via email or other
electronic means upon payment confirmation.
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Project-Based Deliverables: Custom web or app
development projects will follow the timeline agreed in the project
contract, with deliverables shared securely after completion of each
phase.
Delivery of Physical Products
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Physical products like merchandise are shipped within India and
selected international locations.
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Orders are processed within 1-3 business days, with delivery times
ranging from 5-7 business days domestically and 10-15 business days
internationally.
Order Tracking
You will receive a tracking number via email for physical products,
allowing you to monitor the delivery progress.
Issues with Digital Deliverables
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Access Issues: For any problems with digital access,
contact us immediately, and we will resolve the issue.
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Revisions: Custom project revisions are handled as
per the project�s agreed terms, with delivery dates communicated
accordingly.
Delayed or Missing Deliveries
For any delays or missing deliveries, please contact our support team to
resolve the issue as soon as possible.